Melbourne · Australia

AI systems that actually pay for themselves.

We build the website, the 24/7 receptionist, and the lead-gen engine that turn every missed call, cold form-fill, and forgotten review into booked revenue — for Australian trades, health, and service businesses.

Fixed Quote · No Lock-in Melbourne Based · AU-wide Free 30-min Strategy Call
Pricing Fixed, written

Every engagement is quoted upfront. You see the final number before any work begins.

Commitment No lock-in

Retainers and ongoing care plans are month-to-month. Cancel with 30 days notice.

Team Senior-built

You work directly with the people building your systems — no account managers, no juniors.

Home Melbourne

Based in Victoria, working with service businesses right across Australia.

№ 01 The Reality

Most service businesses are quietly leaking money every single day.

A missed call at 4:47pm goes to voicemail and is never returned. A form-fill on Sunday sits unread until Wednesday. A five-star job becomes a three-star review because nobody ever asked the happy customer.

Meanwhile your competitor is using AI to answer every call, follow up in sixty seconds, and collect reviews on autopilot — and their calendar is booking while yours isn’t.

That is exactly what we fix.

№ 02 What We Build

Four systems. One unfair advantage.

Each one solves a specific leak. Buy them à la carte or as a full engine — every system is independent and works out of the box.

01 / Web

High-Converting Websites

Editorial, conversion-focused sites built to load fast and turn visitors into booked jobs. Every page, headline, and CTA engineered on purpose.

  • Conversion-engineered layouts & copy
  • Mobile-first & fast by default
  • SEO & schema foundations built in
  • Integrated calculators, quote tools, booking flows
02 / Voice

AI Receptionist · 24/7

A voice-native AI that picks up every call, qualifies the lead, books the appointment, and escalates the urgent ones to you — in plain Aussie English.

  • Answers phone & web chat around the clock
  • Books straight into your Google / iCal
  • Transcripts & summaries to your inbox
  • Escalates emergencies via SMS to your team
03 / Reputation

Google Review Agent

Every happy customer gets asked — automatically, at the right moment after the job. No more awkward manual follow-ups, no more stagnant review counts.

  • Smart-timed review request sequences
  • SMS + email · multichannel delivery
  • Reputation monitoring & response coach
  • Works with Google, Facebook, Product Review
04 / Growth

Lead Generation Engine

AI-powered multi-channel lead capture, instant qualification, and automated nurture that fills your pipeline with high-quality, ready-to-buy prospects.

  • Multi-channel capture (forms, chat, social)
  • AI scoring & instant qualification
  • Fast auto-follow-up (SMS, email, voice)
  • CRM integration — HubSpot, Pipedrive, Zoho
№ 03 Live System

Your calendar, filling itself at 2am.

This is a sample view of what an AI receptionist does the moment a lead hits your business — whether that’s a phone call, a form submit, or a chat message at midnight.

It greets them in your brand voice, qualifies the job, books the slot, emails you the transcript, and texts an SMS summary. You wake up with the diary filling itself.

  • Books directly into your calendar — no handoff
  • Transcript & summary to your inbox
  • Escalates after-hours emergencies via SMS
  • Plain English, branded tone of voice, local accent
vanguard·dash/receptionist Live
Today · Thursday Incoming
02:47
Jamie O’ConnorBurst pipe · Brunswick
Booked · 7am $680
09:14
Sarah KimHot water quote · Carlton
Quoted $1,240
11:32
Matt BennettService call · Fitzroy Nth
Booked · Fri $420
13:08
Priya S.After-hours · urgent
Escalated
Answered Every call
Handoff Seamless
Dashboard Yours
Illustrative dashboard · not a real client
№ 04 How It Works

From first call to live system — in under a month.

Four steps. No fluff. You know exactly what’s happening at every stage and you see working deliverables before a single invoice goes out.

01

Discovery

A free 30-minute call to understand your bottlenecks, your customers, and what a win looks like.

30 min · no obligation
02

Strategy & Quote

A written plan with the exact build, timeline, and fixed price. No surprises, no scope creep.

Written · fixed quote
03

Build & Launch

We build, test every flow end-to-end, connect your tools, and launch. You see progress weekly.

2–4 weeks · live & working
04

Optimise

Performance monitored against real data. We refine, rewrite, and re-tune based on what’s converting.

Ongoing · or hand-off
№ 05 Who We Help

Built for businesses that do real work.

If your revenue depends on booked jobs, return customers, and reviews — this engine was built for you.

Trades & Local Services

You’re on the tools by 7am and too flat out to chase leads or manage reviews. We automate the follow-up so you stay in the van, not on the phone.

Plumbers · Electricians · Builders
Landscapers · Cleaners · HVAC

Growing SMBs

You’ve got a team but no system. Leads slip through the cracks, follow-ups are inconsistent, and you know you should be doing more with AI. We build the engine that scales with you.

Agencies · Studios · Brokers
Coaches · D2C & E-com

Health & Professional

Your clients expect fast, polished communication and easy booking. We set up AI receptionists and review systems that match your professional standards.

Physios · Clinics · Dental
Accountants · Lawyers

№ 06 Transparent Pricing

Three engines. Bespoke to your business.

Every engagement is scoped to your business and fixed-quoted in writing after the discovery call. No surprises, no lock-in.

Tier 01 · AI Receptionist

Launchpad

Bespoke Scoped & quoted on discovery

Month-to-month · no lock-in · cancel with 30 days notice

The AI receptionist, live fast. 24/7 voice & chat, branded to your business, booking straight into your calendar — everything included.

  • AI receptionist
  • 24/7 answering in English
  • Calendar & SMS integration
  • Dashboard & training
  • Hosting
Start with Launchpad
Most popular
Tier 02 · Growth Stack

Dispatch

Bespoke Scoped & quoted on discovery

Fixed-quote in writing · before any work begins

The converting website + AI receptionist + review engine. The full three-leg stool most service businesses need.

  • High-converting website, written & designed
  • AI receptionist — voice & chat
  • Google review agent · full flow
  • CRM & calendar integration
  • Analytics dashboard & training
  • Post-launch optimisation window
Book a Dispatch Call
Tier 03 · Full Engine

Flagship

Bespoke Scoped & quoted on discovery

Fixed-quote in writing · before any work begins

Website, receptionist, review agent, and lead-gen engine — everything wired together as one measurable system of growth.

  • All of Dispatch, plus:
  • Lead-gen engine · AI qualification & scoring
  • Multichannel nurture sequences
  • Ad-landing pages & paid-ready stack
  • Monthly reporting & strategy reviews
  • Priority support & named senior lead
Book a Flagship Call

All prices AUD · GST-exclusive · no lock-in on any engagement · every quote is fixed in writing before work begins

We don’t sell websites or bots. We build the quiet machinery that makes a service business feel ten years ahead of its street.

Adam Kabbara — Founder, Vanguard Digital

№ 07 Questions
How much does it cost?

Every engagement — Launchpad, Dispatch, and Flagship — is scoped and fixed-quoted individually after the discovery call, because what goes into each one varies significantly by business. You always see the exact number in writing before any work begins. Launchpad is month-to-month with no lock-in — cancel anytime with 30 days notice.

How long does a typical project take?

Single-service builds typically go live in one to two weeks. Full system builds with website, lead gen, and automation launch in two to four weeks. You see working deliverables regularly — never a big-reveal black box.

Do I need to be technical?

Not at all. We handle everything technical. You get a simple dashboard and a one-page operating manual for anything you need to manage day-to-day.

Do you work with businesses outside Melbourne?

Yes. We’re based in Melbourne but work with service businesses right across Australia. Everything is delivered remotely via video calls and shared workspaces.

What if I only need one service?

Completely fine — start with Launchpad. Many clients begin with a single service like the AI receptionist and layer more in later. Every system works independently, and there’s no lock-in.

What makes you different from other agencies?

Three things. First, we’re AI-first from the ground up — not AI bolted onto a template. Second, we’re a small senior team, so you work directly with the people building your systems, never an account manager. Third, we fixed-quote everything before a single hour is billed — no guesswork.

What’s included in the Launchpad monthly fee?

Everything. AI receptionist infrastructure, voice & chat, 24/7 answering, calendar & SMS integration, hosting & uptime monitoring, prompt and script updates, plus ongoing tuning based on how it’s performing. No setup fees, no per-minute surprises — one flat monthly fee, scoped and fixed-quoted on discovery. Dispatch and Flagship ongoing costs are also scoped on discovery because they vary with the number of systems involved.

№ 08 Your Move

Stop leaving money on the table.

Book a free 30-minute strategy call. We’ll map out exactly which systems will move your numbers, what it costs, and how fast we can launch — no pitch, no obligation.

Melbourne · Australia Mon–Fri · 9–6 AEST Vanguard Digital Solutions Pty Ltd
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